← Back
iService Manager
Terms of Service
Privacy Policy

Effective Date: 24 Jan 2026 | Version 1.0

πŸ“‹ Quick Summary (TL;DR)

βœ“We don't sell your data
βœ“Passwords are encrypted
βœ“You can delete your data anytime
βœ“Servers in EU (GDPR compliant)

1. INTRODUCTION

iService.me d.o.o. ("We", "Our", "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the iService Manager platform.

2. DATA WE COLLECT

2.1 Data You Provide Directly

CategoryExamples
Account InformationName, email, phone, password
Business InformationCompany name, address, Tax ID
Payment InformationCard number (processed by Stripe)
Business DataInventory, services, customers, invoices

2.2 Data We Collect Automatically

  • IP address, browser type, operating system
  • Pages visited, platform actions
  • Cookies for sessions and preferences

3. HOW WE USE DATA

  • To provide the service: Account creation, payment processing, technical support
  • To improve: Usage analysis, new feature development
  • For communication: Notifications, responding to your requests
  • For security: Fraud prevention, legal compliance

4. DATA SHARING

⚠️ We do NOT sell your data. NEVER.

We share data only with:

PartyPurpose
StripePayment processing
MongoDB AtlasData storage (EU)
Legal AuthoritiesWhen required by law

5. DATA SECURITY

πŸ” Encryption

TLS 1.3 for transmission, AES-256 for storage

πŸ”‘ Passwords

Hashed with bcrypt (irreversible)

πŸ‘€ Access

JWT tokens, role-based access control

πŸ’Ύ Backup

Encrypted backup every 24 hours

6. YOUR RIGHTS (GDPR)

Access

Request a copy of your data

Deletion

Request account deletion

Portability

Export your data

Correction

Request error corrections

How to exercise rights: Settings β†’ Privacy or email info@iservice.me

7. DATA RETENTION

TypePeriod
Account dataUntil you delete account
Invoices and payments10 years (legal requirement)
Access logs12 months

8. CONTACT

Data Controller:

iService.me d.o.o.

Email: info@iservice.me

Tel: +382 67 799 995

For privacy matters: privacy@iservice.me

Β© 2026 iService.me d.o.o. All rights reserved.